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  1. #3791
    Super Moderator
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    Good deal!
    I am still so impressed with their support. They have even shown up in my facebook group for QIDI and have offered opinion on stuff. It is really great.

  2. #3792
    Interesting, how has it been working out?
    I got a Matter and Form 3D scanner I'm going to start scanning some stuff and printing in different colors would be great.

    Quote Originally Posted by wirlybird View Post
    It hasn't come yet but they have a cool app called ColorPrint which is pretty slick.
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  3. #3793
    They have been great that is for sure.
    Really dedicated to making sure the printers are solid and their customers are happy.

    Quote Originally Posted by wirlybird View Post
    Good deal!
    I am still so impressed with their support. They have even shown up in my facebook group for QIDI and have offered opinion on stuff. It is really great.
    Editor in Chief
    Bitsonline

    Tips Appreciated But Not Expected
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  4. #3794
    Student
    Join Date
    Apr 2016
    Location
    Colorado
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    35
    After several months of not printing, I turned my printer on. All I got was two rows of solid block characters on the displays. Any suggestions as to where to start troubleshooting? Or likely cause? TIA!

  5. #3795
    Engineer
    Join Date
    May 2016
    Location
    Annapolis, MD
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    523
    Quote Originally Posted by JimHs1 View Post
    After several months of not printing, I turned my printer on. All I got was two rows of solid block characters on the displays. Any suggestions as to where to start troubleshooting? Or likely cause? TIA!
    Hmm, what was the last thing you printed? Just kidding. Check all of the power supply output voltages are getting to the main board. Check that the connections to the LCD are screen are intact, maybe wiggle / re-seat all connectors.

    You may need to contact Emily at QiDi in China. Her email address is
    emily@qd3dprinter.com.

  6. #3796
    Student
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    Apr 2016
    Location
    Colorado
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    Quote Originally Posted by DaveB View Post
    Hmm, what was the last thing you printed? Just kidding. Check all of the power supply output voltages are getting to the main board. Check that the connections to the LCD are screen are intact, maybe wiggle / re-seat all connectors.

    You may need to contact Emily at QiDi in China. Her email address is
    emily@qd3dprinter.com.
    Thanks. That's my plan and I have already sent an email to Emily. Thought I'd check here for ideas to.

  7. #3797
    Technologist cncartist's Avatar
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    Mar 2016
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    Quote Originally Posted by JimHs1 View Post
    Thanks. That's my plan and I have already sent an email to Emily. Thought I'd check here for ideas to.
    Hopefully you can figure it out, mine is still going strong. Did you have the power cable unplugged while it wasn't in use?

  8. #3798
    Engineer
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    May 2016
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    Quote Originally Posted by cncartist View Post
    Hopefully you can figure it out, mine is still going strong. Did you have the power cable unplugged while it wasn't in use?
    Does the QiDi control board have a battery?

  9. #3799
    Student
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    Apr 2016
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    Colorado
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    No, I didn't have it unplugged during the down time.

    After leaving it turned on over night, the next morning the display showed the normal startup menu. Have now printed several things with no issue. Have turn it off and on several times since that morning without further issue.

  10. #3800
    Technologist cncartist's Avatar
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    Mar 2016
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    That's good news Jim, let us know if anything goes haywire!

    Dave, I don't believe I saw a battery underneath but I could have missed it.

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