I'm About to Buy a Form 1+

[laserman252]

Technical support is horrible at Formlabs. I have been trying for 3 years for them to fix my printer and they only send 1 email per day. Usually it is some inane question or to introduce themselves as I have been passed from support person to person. I think they hope that if it drags out long enough then maybe I will just give up and stop writing them like I did on the first two times I tried to get it fixed. They have now offered me a Form1+ printer as a replacement but from what I have read it has all of the same problems as the Form1.

I have heard rumors that they have the kinks worked out for the Form2 but the service I received has completely turned me off to the company.

[dunginhawk]

Technical support is horrible at Formlabs. I have been trying for 3 years for them to fix my printer and they only send 1 email per day. Usually it is some inane question or to introduce themselves as I have been passed from support person to person. I think they hope that if it drags out long enough then maybe I will just give up and stop writing them like I did on the first two times I tried to get it fixed. They have now offered me a Form1+ printer as a replacement but from what I have read it has all of the same problems as the Form1.

I have heard rumors that they have the kinks worked out for the Form2 but the service I received has completely turned me off to the company.

I do not work for muve3d so i want to get that out of the way. I do however feel its one of, if not the best sub 10K resin printer out there.
Quality is STUNNING and the build is great, the support is fantastic. QUality can be much better than the form printers due to the fact that it isnt restricted in resolution on the XY axis.
Check out my video on the polyhedron balls. the second one is TINY and unreal quality.
https://www.youtube.com/watch?v=X3tBv314q-s