Hi,

Thank you so much for your feedback, it really made me think about my store and what I would like to do with it in the future. Although I can not try every printer that I provide I only want to sell those that are popular and reliable so that I can keep my customer base. I do provide free shipping and a points incentive but I don't provide any spare parts that you mentioned. Hmm now that's a great idea. As a very good home cook, I'm looking into 3d printers for home or restaurant chefs. Do you know anything about this type of 3d printer?

Anyway thanks for your feedback I do appreciated it and I'm going to follow most of your advise.

Nicole