Quote Originally Posted by entre3D View Post
Makerbot's reply was that I needed to remove Sailfish and go back to MBI firmware, because Sailfish isn't supported in the 2X.
sigh.... what has their customer service turned into? That is false.

This excerpt is taken from Makerbot's own site. http://www.makerbot.com/sailfish/

"The Sailfish firmware described here runs on The Replicator 1, Gen 4, and Gen 3 electronics. For The Replicator 1, single and dual extrusion is supported.
  • The Replicator 1: Makerbot MightyBoard rev. E or later electronics with one or two extruders.
  • Thing-O-Matics: a Makerbot v2.x motherboard, a Makerbot v3.6 Extruder Controller, Makerbot v3.3 Stepper Drivers, a stepper-based extruder, and an Arduino Mega or Arduino Mega 2560. Other than the extruder, these are all “stock” Thing-O-Matic electronics; i.e., Gen 4 electronics. Stepper-based extruders include the Mk6, Mk6+, Mk7, and Mk8. Other electronics and extruders may or may not work with the Sailfish firmware.
  • Cupcakes with Gen 4 electronics: As per the above.
  • EXPERIMENTAL – Cupcakes with Gen 3 electronics: A 3G5D Shield or the “Ugly Cable Hack” is required in order to control a stepper-based extruder. Additionally, the remaining complement of Gen 3 electronics: RepRap Motherboard v1.2, Plastruder Extruder Controller, and v2.3 or later stepper drivers."


Mind you sailfish has moved multiple revisions forward than the information found on that page, but I do not believe the creators of sailfish dropped support for the 2X.

I hold by my original request to check the items I mentioned.