Quote Originally Posted by American 3D Printing View Post
It would be helpful to mention where you got the machine from:

Direct from Makerbot, or from a reseller (like us). If it was a reseller, perhaps it was a floor model or demo. Did you buy it in a store or online? What does the labeling on the box say? If it was from a reseller it will show whether it came from makerbot, or from their distributor, Ingram Micro.
Thank you for comments. It could be a floor model or demo. I couldn't think about such things. I'll check that.