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Thread: Software Crashes
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06-24-2017, 09:02 AM #1
- Join Date
- Jun 2017
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- 4
Software Crashes
Hello,
I just purchased an Einscan SP. Downloaded the latest software, installed and ran through the calibration just fine. When I tried to scan, I clicked on "New Project" , The white light on the camera came on and I got an error message "TODO<einscan-s>has stopped working"
Tried re-installing the software and different USB2.0 ports with the same result.
Running Windows 7 64bit
NVIDIA GTX745
16GB RAM
Do I possibly need a better video card ? Requirements are GTX660 or better.
Thanks, Paul
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06-27-2017, 02:14 AM #2
- Join Date
- Jul 2014
- Location
- UK
- Posts
- 124
I doubt very much it's the graphics card. My laptop only has onboard graphics, no dedicated gpu, and I have no issues with the Einscan software.
I would contact Einscan support, they usually respond pretty quickly.
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06-27-2017, 07:05 AM #3
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- Jun 2017
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- 4
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06-27-2017, 10:36 AM #4
- Join Date
- Jul 2014
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- UK
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- 124
Wow, that's a pretty poor response !
I'm guessing you've already tried rebooting your PC.
Sorry, can't really think of anything else at the moment but I'll post again if something comes to mind.
Maybe someone else here can chime in with a solution ??
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06-27-2017, 10:53 AM #5
- Join Date
- Jul 2014
- Location
- UK
- Posts
- 124
Just remembered I still have previous versions of the software back to 1.7.3.
If you want to try them I can upload them to my Google drive and provide a link.
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06-27-2017, 11:50 AM #6
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- Jun 2017
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06-27-2017, 12:19 PM #7
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- Jul 2014
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- UK
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- 124
Good stuff.
That's more like the kind of support you'd expect with kit costing this much !
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06-27-2017, 01:47 PM #8
- Join Date
- Jun 2017
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- 4
I didn't think that $2100 for the SP set up was too bad. About 15 years ago I bought a used Renishaw touch probe for $5000.......used! Hopefully, this Einscan will do what I need.
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06-27-2017, 02:30 PM #9
- Join Date
- Jul 2014
- Location
- UK
- Posts
- 124
You can certainly pay a heck of a lot more for a scanner, this one is at the higher end of the hobbyist market.
It shows as the results are way better than any other non-professional scanner.
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02-25-2020, 10:57 AM #10
- Join Date
- Feb 2020
- Posts
- 1
I didn't think that $1,8k for the SP set up was too bad. About 13 years ago I bought a used Renishaw touch probe for $4k.......used! Hopefully, this Einscan will do what I need. U can look on this link https://wheresthegoldslot.com/real-money-pokies/
Ender 3v2 poor printing quality
10-28-2024, 09:08 AM in Tips, Tricks and Tech Help