LOL.

Those vids have been up for a while and taking a pro active stance is not just before the sale but is more importantly after the sale.

Now I have found an even worse company than Qidi for support and that is Tevo. They are out of China as well and just stay away from them and their crap. If it has missing parts they will tell you to go buy some. If the filament they give you is broken beyond repair they will say that was a gift so go buy some. The MDS Base not working? Mail it to us for 35-40 dollars then we will repair or replace and it only costs 35-40 new.

Absolutely horrid company on every printer they make and makes Qidi look like saints in comparison.