Hey everyone,

This just started happening recently. My Makerbot Replicator 2 build platform just stays where it is when the print is complete and the extruder just sits on the print wherever it last stopped. This results in a glob of PLA at the top of my print and I have to be very careful when removing the platform. The ONLY way to get my platform to reset is to tell the printer to start a new print and then cancel.

So, has anyone experienced this?

1) Is this a print file issue where the command to lower the build plate isn't included?
2) Do I need to reinstall the firmware?
3) Is there a setting in the menu to at least manually reset the build plate to the lowest position if it doesn't do it automatically after printing?

BTW, I'm not sure if this has anything to do with it but this problem seems to have started shortly after updating to the latest version of the Makerbot Desktop software - 3.7.0.95.

Thanks!