Hello Sam from Boston; I assume anyway.

I see you posted some of the information required to trouble shoot though would like more information.
At what speed are you printing.
What slicer are you using.
Did you load a profile created for your intended 3D Printer.

My self I prefer using Prusaslicer starting with a Creality 10 profile downloaded from the Prusaslicer own website.

Need any help ask will post how to.