Tangled mess of filament

[3dex ltd]

I hope you managed to fix it. Sounds like you've not left many stones untouched so I am sure you have fixed it.

Incidentally, was it just the red filament it did this with?

[chaotic1]

It was doing it with white pearl as well and there had been problems previously with some prints but not anything this bad. If I had known how to remove and replace that base (didn't see info in the instructions) I might not have experienced this, but as with all failures, they can be good learning experiences. I think I do okay for a "little old lady" who likes to learn new things and love to play with new toys! Forums are a real life-saver with a wealth of information and people who share.