i was very seriously looking at the pegasus resin printer... gotta say, im not interested anymore.
By pissing off 1 long term customer, they just cost themselves about $3500
take care of your customers. PERIOD
I dont think companies realize that this post will cost them a TON of money, where if this post would have been "they send me that tray at a discounted rate, on time, and offered this that and the other" different it could have made them 10s of thousands.. I dont get any company that wont bend over backwards for their customers.