Quote Originally Posted by Syd_Khaos View Post
So get this...

Awhile back I got some material from MakerGeeks, it included a spool of ABS called 'It's a Beaut' Brown'...a very wonderful chocolate shade of brown. I have since used the entire spool..but during its use I came across 2 sections with some discoloration. These were small runs, each about 4 meters or so (totaling maybe 10grams all together) that were a much lighter shade of brown.

I didn't care to much, I was printing prototypes during both segments of discoloration, so no big deal ya.
However I did take pictures and contacted MakerGeeks. This was done more to call it to their attention, and make sure it was a manufacturing mistake and not something I did to damage the material. I explained I was still more than happy with the purchase, and just wanting them to be aware of it.

They have INSISTED on sending me a full spool of material to replace the brown. Not only that but gave me choice of color.

If you live in the US and your not getting your material from MakerGeeks you may wanna give them a second look.
My next purchase is to them when I run out as I have heard nothing but good about them and their filament. Will be a while but they have prices, with shipping, that matches the Chinese crap I was buying off of eBay just two years ago. For a USA company with those prices and free shipping that spoke loudly to me.