Results 1 to 8 of 8
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07-18-2015, 04:45 PM #1
Makerbot Replicator 5th gen broken
My son accidently broke the ribbon cable that goes from extruder to the main board.... Makerbot support doesn't sell that ribbon cable... Anyone know where I can get this cable?
For my makerbot Replicator 5th gen
Thanks,
Steve
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07-20-2015, 10:54 AM #2
- Join Date
- Jul 2015
- Posts
- 41
I would be happy to send you that cable, but installing it is a nightmare. Trust me, I've done it before. Are you within your 6 month warranty window? I'd be happy to set up a repair for you.
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07-20-2015, 07:04 PM #3
I'm not sure I bought the printer from eBay... Dunno how long the user had prior...
Of you can sell me that cable I'd be in love with you... No homo... Lol
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07-21-2015, 08:36 AM #4
- Join Date
- Jul 2015
- Posts
- 41
Unfortunately the cable is not for sale. You can set up a repair by opening a case at makerbot.com/support.
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07-21-2015, 09:14 AM #5
- Join Date
- Jun 2014
- Location
- Burnley, UK
- Posts
- 1,662
Does America not have any laws about compulsory parts supply?
In the UK sellers of anything have to provide parts.
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07-21-2015, 10:14 AM #6
- Join Date
- Jul 2015
- Posts
- 41
I don't believe we have any laws like that in the states. If I were you I would reach out to Computers Unlimited. They are our official distributor in the United Kingdom. Here is a link to their website:
http://www.unlimited.com/makerbot/
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07-21-2015, 10:28 AM #7
- Join Date
- Jun 2014
- Location
- Burnley, UK
- Posts
- 1,662
I don't have a Makerbot. I was just asking about the legal situation over there in the backwoods. Seems absurd that you can spend a lump of money on something and the seller has no legal obligation to supply you with parts.
Either road up it doesn't affect me as I would just make one or buy something off Alibaba/Aliexpress to do the job, after all that is probably where you buy it anyway.
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07-21-2015, 10:32 AM #8
- Join Date
- Jul 2015
- Posts
- 41
New member with print issue
06-11-2024, 08:57 AM in Tips, Tricks and Tech Help