Makerbot Replicator 5th gen broken

[dasaint80]

My son accidently broke the ribbon cable that goes from extruder to the main board.... Makerbot support doesn't sell that ribbon cable... Anyone know where I can get this cable?

For my makerbot Replicator 5th gen

Thanks,

Steve

[MBSupport]

I would be happy to send you that cable, but installing it is a nightmare. Trust me, I've done it before. Are you within your 6 month warranty window? I'd be happy to set up a repair for you.

[dasaint80]

I'm not sure I bought the printer from eBay... Dunno how long the user had prior...

Of you can sell me that cable I'd be in love with you... No homo... Lol

[MBSupport]

Unfortunately the cable is not for sale. You can set up a repair by opening a case at makerbot.com/support.

[Mjolinor]

Does America not have any laws about compulsory parts supply?

In the UK sellers of anything have to provide parts.

[MBSupport]

Does America not have any laws about compulsory parts supply?

In the UK sellers of anything have to provide parts.

I don't believe we have any laws like that in the states. If I were you I would reach out to Computers Unlimited. They are our official distributor in the United Kingdom. Here is a link to their website:

http://www.unlimited.com/makerbot/

[Mjolinor]

I don't have a Makerbot. I was just asking about the legal situation over there in the backwoods. Seems absurd that you can spend a lump of money on something and the seller has no legal obligation to supply you with parts.

Either road up it doesn't affect me as I would just make one or buy something off Alibaba/Aliexpress to do the job, after all that is probably where you buy it anyway.

[MBSupport]

I don't have a Makerbot. I was just asking about the legal situation over there in the backwoods. Seems absurd that you can spend a lump of money on something and the seller has no legal obligation to supply you with parts.

Either road up it doesn't affect me as I would just make one or buy something off Alibaba/Aliexpress to do the job, after all that is probably where you buy it anyway.

Even if you are able to purchase this part off of one of those websites, I really do not recommend for you to swap it out yourself. Quite difficult indeed.