Thankyou for your response,

Could you elaborate what you mean by "binding"?

Also I suspected warranty fraud too. I have sent them a message stating as such. I'm not too sure on how the laws all work. I believe Anycubic is based in China and I am in the UK so I'm not sure how the international laws apply here. Either way I have a feeling they aren't going to make it easy which is ultimately why I asked for help here..... I just want my printer to work properly.