KS Project Update #42: We Are Rounding the Final Bend!

[randycastell]

As a professional, I was concerned with the way orders were being handled for a tool I required for production, but sometimes you gotta just keep the faith, especially when you really believe in something or someone, or if the specs are really good/price is low and the value is great. Well, I received an email that that my 2up has shipped and is in transit. I ordered on 4/29/14. Great news. Not bad at all really for a new product from a tiny start-up. I'll post first impressions when I receive the unit.

[KnightStalkerBob]

Received mine Thursday (6/19/2014). Box was a bit beat up on one end, on opening, found this is the end they inserted a very small bit of paper as wadding. Of no use at all. Will update after inventory and build.

[KnightStalkerBob]

Received mine Thursday (6/19/2014). Box was a bit beat up on one end, on opening, found this is the end they inserted a very small bit of paper as wadding. Of no use at all. Will update after inventory and build.

Finished my inventory. All parts are supplied as listed in the assy instructions, except for the build platform. As I bought the heated bed, no problem. Will update again on (during?) assembly.

[randycastell]

As a professional, I was concerned with the way orders were being handled for a tool I required for production, but sometimes you gotta just keep the faith, especially when you really believe in something or someone, or if the specs are really good/price is low and the value is great. Well, I received an email that that my 2up has shipped and is in transit. I ordered on 4/29/14. Great news. Not bad at all really for a new product from a tiny start-up. I'll post first impressions when I receive the unit.

Received mine last week. Busted box. 5 Missing bolts (small and large metric and SAE), missing weird metric set scew, missing critical bushing/spacer ( one of the blue plastic items), missing wire couplers. Improperly machined or unfinished machining on 1 MDF/melamine part (notches and thru holes) Several trips to a hardware supplier and my shop enabled us to complete the build. My brightest engineering student and I required 16 hour of his time and my time combined to assemble. The melamine over MDF material of the chassis and structural components is pure garbage and not up to the task of being the framework for a machine with moving parts. The idea is even absurd: some parts were worn after just assembling the unit. Incredulous that this material was chosen by the company. 12 hours into downloading drivers, running tests, diagnosing problems, problem solving and more tests have thus far failed to yield any good prints. The x axis is off calibration and we are at this point unable to resolve this defect. It shocks me that there is absolutely no printed material packaged with the unit. Nothing, even a business card: there is absolutely no information that accompanies the broken box of deficient parts. I believe my firm was duped by some folks who I can classify as swindlers. This assemblage of parts and trash is not a viable printer by any means. I will not be able to keep this opinion to myself.

[KnightStalkerBob]

Assembled mine finally. Found two defective parts: fan and one stepper motor. Submitted trouble ticket. Let's see how long it takes for a response/corrective action.