Dark Black Line on the right of the screen. HELP!

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Hi Guys,

First time posting on this forum, so please bare with me.

Have not had much experience with the Einscan-S 3D scanner, but it looks pretty much plug and play. I have done the calibration and have been able to successfully scan 1 object. Every other object is either to difficult or does not scan correctly at all. I think it's got to do with this unusual black line which appears on the right side of the screen. I have taken some video so you guys can get a better idea of what I'm talking about.

https://www.dropbox.com/s/li2yvipmp849k71/IMG_2040.MOV?dl=0

If drop box don't work. Try this link to youtube: https://www.youtube.com/watch?v=0I6u...ature=youtu.be


Thank you in advance.
Mitch