I'm About to Buy a Form 1+

[laserman252]

Technical support is horrible at Formlabs. I have been trying for 3 years for them to fix my printer and they only send 1 email per day. Usually it is some inane question or to introduce themselves as I have been passed from support person to person. I think they hope that if it drags out long enough then maybe I will just give up and stop writing them like I did on the first two times I tried to get it fixed. They have now offered me a Form1+ printer as a replacement but from what I have read it has all of the same problems as the Form1.

I have heard rumors that they have the kinks worked out for the Form2 but the service I received has completely turned me off to the company.