New CTC printer came broken

[dspdrew]

I've already been through all that. What I am wondering is if there is anyone else out there with this printer, because I haven't found a single person in the entire internet. The only support I'm stuck with now, is these guys who send one message every 24 hours.

I finally got this thing to print, but it sits there for about 40 minutes before it finally starts to print. Is this normal?

Edit: Now when I try to print some files, the system just crashes and resets.