I already talked to eBay and there was nothing they could do. They were the ones that recommended I try to take care of it through PayPal. If I could get working parts, I really would rather just keep the thing than hassle with returning it. I came here in hopes that someone might have some experience with these printers, and might be able to help me with some of these technical issues. I really just gave the background story to avoid explaining it over and over.