Thanks. I actually was able to get a print off shortly after I posted. I used the manual controls in S3D to get it as hot as I could and then rolled the extruder motor forward to load it. My worry however, is that something else is wrong. I just got the printer and the warm process is taking absurdly long. What are the experiences of others with the CTC Dual? It seems to be taking about 5 mins to get to 200 C. My old printer (Cheap M3D) would heat up in maybe 30 secs.