Results 1 to 10 of 32
Thread: Any Problem Contact Me
-
08-12-2015, 01:54 AM #1
- Join Date
- Jul 2015
- Posts
- 29
Any Problem Contact Me
Hello everyone,
This is Shining 3d technician.
If you have any problem with using the hardware , software or anything you want to know, contact me.
My Skype is yjl757767461, my E-mail address is yangjianlong@shining3d.com.
If you mail me your problem, please add some instant chat tool account if you have.
-
08-12-2015, 01:09 PM #2
- Join Date
- Aug 2015
- Posts
- 6
Just wanted to say thank you again, Alfred, for walking me through the issues and solving it.
-
08-12-2015, 07:37 PM #3
- Join Date
- Jul 2015
- Posts
- 29
My pleasure
-
08-12-2015, 11:47 PM #4
Great to have responsive tech support.
The only drawback is that the problems that are solved one-on-one with tech support are not shared with other users that might bump into the same issues one day. And that day might be a weekend or time when tech support is not available.
-
08-13-2015, 12:05 AM #5
- Join Date
- Jul 2015
- Posts
- 29
I am sorting out one of this, but now it's in chinese and without pictures,
So i think it will take some time.
If it's finished, I will release it.
-
08-25-2015, 01:59 PM #6
Hi Alfred,
Do you know if the EinScan works through Parallels Desktop on Windows 10?
-
08-25-2015, 07:47 PM #7
- Join Date
- Jul 2015
- Posts
- 29
I tested the VMWare workstation which is another software like Parallels Desktop.
But it didn't work.
I think you needn't install this one.
Our software also works on the Windows 10.
-
08-26-2015, 04:33 AM #8
thanks, my problem is that bootcamp is not working properly yet on my MBP
-
08-26-2015, 06:35 AM #9
Alfred_t_s, is the OEM default for the projector in the scanner 1024 & 768 pxels?
Would increasing the resolution if it was, and changing the bitmaps for the unphase projections increase the resolution, or give a quality improvement?
Not really a problem, just a couple of questions.
-
08-30-2015, 08:03 PM #10
- Join Date
- Jul 2015
- Location
- Calif.
- Posts
- 26
Hi Alfred,
I just started up the scanning software and started a scan, it went through the first scan on the turn table and then it crashes. I restarted the computer and started it again and it crashed. Up until now I have been scanning with out any real problems. I am using the last release of the software on win 8. I have not added any new programs as I was going to use this machine for only scanning.
My 3D Norn Emissary print
09-13-2024, 02:28 AM in 3D Printing Gallery