MakerBot Desktop Version 3.7

[MBSupport]

I tried installing 3.6... same exact error...crashes when exporting. I feel like it might be a windows thing.... any ideas on what to change?

Have you tried updating your graphics drivers? Outdated graphics drivers can sometimes cause errorless app crashes and/or slicer errors for the Windows version of MakerBot Desktop. A complete re-intstall may also be a solution. Please follow my instructions below:

1) Go to Add/Remove Programs and fully uninstall MakerBot Desktop.


2) Go to Start. In the search box, type %APPDATA% and hit Enter. In the window that opens up, you'll see a folder called MakerBot. Delete that folder and all of its contents.


3) Follow the instructions in the link below to perform a disk cleanup as well:
http://www.makerbot.com/support/new/...(Windows_Only)


4) Reinstall MakerBot Desktop by dragging the .exe install file to your desktop, right clicking the icon, and then selecting "Run as Admin".

If the issue persists I'd like to open a case for you. Please DM me your printer's serial number and I'll get that process started.