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Thread: Wanhao Duplicator I3 3D Printer
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07-11-2015, 06:20 PM #11
- Join Date
- Mar 2014
- Posts
- 157
I emailed them about a month ago, then again 2 weeks later when they didn't respond to my first two emails. Then I started emailing them every other day, trying to get their attention to have someone respond to ANY of my emails. I contacted sales, contacted support, sent the owner an email, messaged them on Reddit, left a message on their facebook. It's been about 6 weeks, I haven't heard back once. I'd say their customer service is absolute shit unfortunately. Oh, I was able to contact their overseas sales dept through aliexpress. The rep told me they don't handle sales for the U.S, but that she'd pass on a message letting them know to respond to my emails... I'm not naive enough to think she passed along any sort of message.
New to 3d printing looking for...
05-20-2024, 12:56 AM in Tips, Tricks and Tech Help