Hi robotc,

It really makes me sad that you have had no success so far with your 3D scanner, however, I want to help to make this right. The fact is that it is completely unacceptable that you haven't had any success despite your efforts and I want to get to the bottom of why this is happening. Your scanner shouldn't be packed away or thrown out, I want to see you able to get great scans and get your money's worth... but in order to do so, I need your help: can you send me your log files? This will help me and the team diagnose what is happening here and offer you a solution. You can email them to me at support@matterandform.net, or reply on this thread.

Thanks!
Quote Originally Posted by robotc View Post
Burned by Matter and Form

What a complete waste of money the scanner is going into the rubbish bin as a expensive exercise. Have tried many scans and it is just a complete waste of time. The upgrade in the software is a joke. Have tried various ways of lighting and had tried scans without lights etc. Packed away and forget about this waste of money.
NOT HAPPY