I asked for 2 big China suppliers for samples to start selling filament in USA and Canada... but the quality and service are very bad. First supplier sample, 4/5 spools are totally broken into pieces, only 1 spool survive the delivery. They also reject to compensate for my lost. So disappointed. Second supplier sample, 3/5 spools are broken but they did enhancement already by adding few screws to hold it in one piece. To me, it counts as broken. I can't sell a broken spool to any of my customers. There's not the way to treat my customers. After I told them, they shipped me 5 new spool holders for compensation. Overall, I don't have much good experience dealing with China supplier. Even though their price is extremely cheap, I can tell you that the quality is even cheaper. Later, I turn to Taiwan supplier and here I am as a filament supplier.

Daniel Poon
BotFeeder Canada