i need help badly

[Roberts_Clif]

Sounds good.

Let's start by talking about which firmware you have loaded.

Ender 3 Firmware + Source Code + SD Files + BL Touch

or

Ender 3 Pro Firmware + Source Code + SD Files + BL Touch

or Other.

[crazymonke42]

i have the first firmware

[Roberts_Clif]

When you first turn on 3D Printer what temperature reading do you have for your Hot-end and Hot-Bed.

[crazymonke42]

357 for hot end 22 for bed

[Roberts_Clif]

Thermister is shorted with a reading 310 °C or higher.
I would suspect that the Thermister is shorted unplug and measure the resistance of the thermister at room temperature Post resistance.
With Hot-end Thermister unplugged from controller board again turn on 3D Printer and post reading.

[crazymonke42]

so i lossened the bolt that was holding the thermistor and plugged it back in and it is reading 26 also it is putting out filament now

[crazymonke42]

the filament did not look very melted though

[Roberts_Clif]

the filament did not look very melted though

so i loosened the bolt that was holding the thermistor and plugged it back in and it is reading 26 also it is putting out filament now

Is this a different filament that you have never used before?
Which filament are you using?
How old is the filament?
How was the Filament stored?
What temperature was the Hot-End set?

[crazymonke42]

i have only had one filament it is solutech it is around a year old and was stored on the printer the hot end was set to 220

[Roberts_Clif]

Then if it does not look very melted it must not be PLA what filament type are you printing with.

Have you tried to print a Temp Tower to determine what temperature it print best at.