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08-24-2018, 07:09 PM #5
- Join Date
- Jun 2014
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I think in both cases of which I am familiar, the orders were placed directly with Prusa. Joe Prusa is well known for a very high level of quality customer support. The second maker managed to connect a wire incorrectly, damaging a small component. He had a replacement, no cost, a week later, even though he recognized it was his error. Also, Prusa's email support is equally high, as well as the support information on the web page.
Qidi X Plus 3 Paper thin first...
05-27-2024, 01:15 AM in General 3D Printing Discussion