We joined 3D Hubs mostly to get the word out about our store, as their model is not well suited to ours. We're a retail 3D store with an established pricing and payment structure, whereas theirs is intended to address individual makers - noncommercial individuals who just want a little side business. They had us make a test model to demonstrate our capability, and we did it quick and well, but their pricing calculation would have charged the customer about $36 and ours would have been less than $6. Then they had this other project where they wanted people to build these gigantic blocks they were going to use to make a play house for kids at some public place (I forget where). Well, they said they'd pay $500 to build 20 of these interlocking pieces. They sent an STL of one of them as an example, and we estimated that it would be a $346 build for just one part.

When we explain what we do and how we do it and how we would like to utilize their program, they are unresponsive. It's basically their way or the highway. It is a shame because it would have great potential if they would exercise some flexibility.