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07-12-2017, 02:08 PM #10
Common Ben, don't play stupid.
I explained it very clearly in my first message, now you choose to ignore that.
How poor of you.
1. my print head was end of life because it was 3 years old
2. me, the customer with no knowledge of this, was asked if the print head should be repaired, without any kind of warning
3. so of course a normal customer thinks: sure, make the repair !
4. the seals blew after a few prints, seals, my dear friend, that CEL just had replaced !
Whatever you come up with, you just can't defend such an action from support.
So yes, they are fully responsible.
And Ben, since you're not a representative in Europe for CEL, please don't act like you are or you know the case.
And I ask you politely: stick to the topic.
Qidi X Plus 3 Paper thin first...
05-27-2024, 01:15 AM in General 3D Printing Discussion