Results 11 to 16 of 16
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01-03-2017, 11:40 PM #11
- Join Date
- Aug 2015
- Posts
- 15
The motherboard has a single PCIe slot, which I am using for the USB 3.0 card. The built-in USB 3.0 ports actually give the same response as the card: the Verifier tool is able to recognize the port as being supported but having unknown bandwidth, and then it is able to actually receive 3d video data at 30 FPS. Meanwhile, 3D Scan gives a gray screen for both.
If my motherboard just can't handle it, that's too bad, but the Kinect isn't even turning on when 3D Scan runs. Maybe 3D Scan gets to the stage of unknown bandwidth and just gives up.
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01-04-2017, 06:22 AM #12
which version of windows are you using ?
Sounds like a typical windows 10 bug.
Given that windows 10 has more bugs than working compoonents.
Try using windows 7 - 100% stable and easier to shut off updates - the prime cause of buggering things up.
If you have to use a microsoft app store app (always dodgy) then try and get windows 8 - NOT 8.1
The app store runs happily on 8, but causes a lot of issues in 8.1 and 10.
Sounds like you've covered any hardware issues, so the most likely cause would be software and windows 10 is currently the most unstable os on the planet.
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01-04-2017, 09:58 AM #13
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- Aug 2015
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- 15
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01-06-2017, 10:39 AM #14
worth trying on 8, pretty much all the stuff from the app store runs on that as well as 10.
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01-06-2017, 05:52 PM #15
- Join Date
- Aug 2015
- Posts
- 15
I went back to the app page to check, and you are right: 3D Scan will run on Windows 8.1. While I was there, I skimmed through the comments again, and noticed on that I had missed before. The grey screen can be caused by setting your camera privacy settings too strongly. I went into my camera settings and allowed 3D Scan to use my camera, and was able to get the app to connect. Yay!
Now to see if I can actually scan something.
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01-06-2017, 08:18 PM #16
- Join Date
- Dec 2016
- Posts
- 43
That's great, way easier then blowing out the system and installing a new OS.
Printer will print perfect...
06-14-2024, 10:44 AM in Tips, Tricks and Tech Help