Hi Eric_Wang,

It was after the "Simplicify"step and it just sit of hung at the 40S step, never quite got to the end of the progress bar, and then the Dialog box came up.

OK, that's great, do you guys have a Dropbox account for support services, just an idea as some files might be getting bigger?
Fortunately in this case, it was a turntable test scan, that had meshed before (Stanley tape measure), so is just 8 scans in total & 15.5MB zipped

Email being sent, just waiting for Windows Update to finish.

Many thanks
Mike

PS Do you think one day we will be able to open, recover or use the .rge files in the software?