buy it from the printrbot people.
Few more bucks but better support and warranty.

lol see there's me trying to be helpful and friendly for our american brethern and there's you just being english :-)

I wouldn't say you need to put a lot of time and effort into keeping a printer running. Yeah youi need to learn how to use it when you get it. But so far mine don't need much looking after, just a bit of occasional lubrication and cleaning and the odd bed calibration. But other than that, they're hassle free.