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Thread: Need Help
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10-10-2018, 09:41 AM #1
- Join Date
- Oct 2018
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Need Help
Hi guys, sorry if this is the wrong forum to post this, I wasn't sure.
About 3 months ago I bought a Duplicator 9 from Wanhao. It worked for a couple of weeks, but then I didn't use it for a while. The next time I tried to use it it made a strange noise and smelled kind of like burning plastic. Now when I turn it on I can hear a fan starting, but the screen doesn't light up and nothing else happens.
I tried contacting Wanhao, but they have not responded to any of my many emails over the last month. I'm not really sure why, did they go out of business or something?
Does my 3d printer have any kind of warranty? I can't find my instruction manual that came with the printer so I'm not even sure about this. Is there anything I can do to get my money back?
Thanks you.Last edited by Deadseed; 10-10-2018 at 10:09 AM.
New member with print issue
06-11-2024, 08:57 AM in Tips, Tricks and Tech Help