I agree with both of you. On one hand, it is a crazy value. On the other hand, I don't know the circumstances that somebody else returned it for. It looks like the bed has a Kapton film on it, but can any of you identify the second film on top of it? I'd rather not have it since I plan on using the whole bed, but I imagine that removing it will ruin the film it is stuck on. Also, there's plastic drips stuck to one of the nozzles. If it was returned, it was given the bare minimum of review before being resold to me, and I don't want to inherit somebody else's gremlins. We'll see what customer service has to say.