Our department is looking to add a 3D printer to our program and we were looking at the MakerBot Replicator 5G. Unfortunately, we are hesitant to purchase one based on issues regarding faulty extruders and lack of customer support. Whatever machine we decide to go with will be used by art students and need to be easy to use. We're hoping to spend ~$3k for everything and have decent customer support whenever issues arise. Any suggestions for machines? A local vendor has the Flashforge Creator Pro and we were also looking at the Ultimaker 2.