Burned by Matter and Form

[ChiloquinRuss]

I have the scanner and I agree, still not a decent scan. The post that was offered by the company was more instructions and still NO SCANS!

All I am asking is:
1. take a picture of an object.
2. show us your settings and a clock showing starting time
3. do a scan of the object
4. show us the scan that resulted from the settings shown in #2 above
5. show us the time that it took to get the result shown

I'm not asking for more instructions, just show me how YOU get YOUR scans. The scans that you show on your web site as being samples of YOUR scans are well over a year old and NOT from the current state of the machine or the software.

In all fairness to Matter and Form I also own a MakerBot Digitizer and have had the same results with their scanner as well. I do love their 3D printer. I have 3D design skills, I have cnc skills, I have computer skills, PLEASE no more instructions, just show me HOW YOU GOT YOUR SCANS, nothing more nothing less. Thank you. Russ

[che]

i am on the same page with @ChiloquinRuss

waiting for a full video showing the procedure from step one to finalise

[danai]

Hi Che,

Just incase you didn't a notification for the reply I just sent to ChiloquinRuss, here is a link to a scan that I did today, including photos and videos. Please let me know if you have any questions, I am more than happy to help you!

Here is a link of all the photos I took of a vase that I scanned today. I took photos of the calibration box, capturing the lasers, and of the vase itself as it scanned.

https://drive.google.com/a/matterand...&usp=drive_web

Here is a link of a video of the calibration process

https://www.youtube.com/watch?v=fnpT...1qRXIkkvF3V-IQ

Here is a link of a video of the scanning process which also includes a clean and export right at the end.

https://www.youtube.com/watch?v=fnpT...1qRXIkkvF3V-IQ

[danai]

Hey ChiloquinRuss,

It is super disappointing for me to hear that you are still not getting any decent scans, and I’m sorry that my response from before didn’t answer your question. To make this situation right, I’m giving you what you’ve asked for: videos and photos of a scan that I did today.

Here is a link of all the photos I took of a vase that I scanned today. I took photos of the calibration box, capturing the lasers, and of the vase itself as it scanned.

https://drive.google.com/a/matterand...&usp=drive_web

Here is a link of a video of the calibration process

https://www.youtube.com/watch?v=fnpT...1qRXIkkvF3V-IQ

Here is a link of a video of the scanning process which also includes a clean and export right at the end.

https://www.youtube.com/watch?v=fnpT...1qRXIkkvF3V-IQ

I just want to let you know that it’s always my priority to help you get good scans, and to get as much use out of your Matter and Form 3D scanner as possible. So I hope that this helps, however if you need any other help, please let me know and I am here and more than happy to do so! I can reply to you here, or if you'd like, my email is support@matterandform.net and I can get back to you there as well.

Best,