Close



Results 1 to 10 of 66

Hybrid View

  1. #1
    Engineer-in-Training
    Join Date
    Feb 2015
    Location
    Milwaukee, WI / Ft Walton Beach, FL
    Posts
    398
    Add Wolfie on Thingiverse
    Well, I just placed my first order. And the shipping takes your breath away

    The order was $57.62 and shipping on that came to ANOTHER $55.84 pushing it up to $113.45. Then when I get to paypal, its up to $116.35.

    I don't think I will do much more business with them based on shipping costs alone. For $116, I could have several nice 1kg spools instead of a handful of samples. Hope I don't regret this.




  2. #2
    Technologist GOC's Avatar
    Join Date
    Nov 2014
    Location
    Huron County, MI
    Posts
    194
    Add GOC on Google+ Add GOC on Thingiverse
    Quote Originally Posted by Wolfie View Post
    ...Then when I get to paypal, its up to $116.35...
    - I would have bailed on that order. There's many quality suppliers out there that offer free shipping, and that is 4 spools of filament worth of $$.

    - So what types of filament did you pick up?

  3. #3
    Student GlobalFSD's Avatar
    Join Date
    Feb 2015
    Location
    Southend-On-Sea, Essex, UK.
    Posts
    9
    Follow GlobalFSD On Twitter Add GlobalFSD on Facebook
    Quote Originally Posted by Wolfie View Post
    Well, I just placed my first order. And the shipping takes your breath away

    The order was $57.62 and shipping on that came to ANOTHER $55.84 pushing it up to $113.45. Then when I get to paypal, its up to $116.35.

    I don't think I will do much more business with them based on shipping costs alone. For $116, I could have several nice 1kg spools instead of a handful of samples. Hope I don't regret this.



    Hi Wolfie,

    Thank you for placing an order with us. We will definitely be in touch with you to verify that your order shipping cost is actually correct. Could you please PM us with your order number & email address if you haven't already done so?

    Many thanks, GlobalFSD.

  4. #4
    Student GlobalFSD's Avatar
    Join Date
    Feb 2015
    Location
    Southend-On-Sea, Essex, UK.
    Posts
    9
    Follow GlobalFSD On Twitter Add GlobalFSD on Facebook
    Hi Wolfie,

    A further update to our last post -We have identified an error with one of our shipping cost options, specifically international tracked shipping under 1kg -this applies to your recent order which we have also identified. Therefore you will receive an email from us regarding it at some time today.


    many thanks, GlobalFSD.

  5. #5
    Engineer-in-Training
    Join Date
    Feb 2015
    Location
    Milwaukee, WI / Ft Walton Beach, FL
    Posts
    398
    Add Wolfie on Thingiverse
    Quote Originally Posted by GOC View Post
    - I would have bailed on that order. There's many quality suppliers out there that offer free shipping, and that is 4 spools of filament worth of $$.

    - So what types of filament did you pick up?
    Yea, I paused for quite some time before committing. But I wanted the color changing stuff as well as the gel and I don't know where else to get samples of the stuff before I drop $60 or so on a spool and find out either I don't like it nor the printer doesn't like it.

    Their product prices are completely reasonable and I would have bought more but I was still dazed from my jaw hitting the desk when I saw the shipping costs. And the one I most wanted, they are out of, BioFila Silk.

    Here are the goodies I ordered:
    SemiFlex by NinjaFlex™ - Colour:Sapphire Blue, Diameter:3mm, Filament Length:5 Metres
    BambooFill by ColorFabb - Diameter:2.85mm
    Biofila by twoBears - Diameter:2.85mm, Filament Type:BioFila Linen
    bronzeFill by ColorFabb - Diameter:2.85mm, Filament Length:5 Metre
    FilaFlex by Recreus - Colour:Orange, Diameter:2.85mm
    FilaFlex by Recreus - Colour:Skin I, Diameter:2.85mm
    FilaFlex by Recreus - Colour:Skin II, Diameter:2.85mm
    Graphite Infused ABS by Filabot - Colour:Black, Diameter:3mm
    POROLAY GEL-LAY by FormFutura - Diameter:2.85mm
    Thermotemperature Changing ABS - Colour:Blue Green to Yellow Green, Diameter:3mm
    Thermotemperature Changing ABS - Colour:Grey to White, Diameter:3mm
    Thermotemperature Changing ABS - Colour:Purple to Pink, Diameter:3mm
    woodFill by ColorFabb - Diameter:2.85mm, Filament Length:5 Metres

    International Tracked Worldwide 5-10 days
    Unit price: 36.00 GBP


    Payment: 73.15 GBP
    From amount: $116.35 USD
    To amount: £73.15 GBP
    Exchange rate: 1 U.S. Dollar = 0.628706 British Pounds
    Quote Originally Posted by GlobalFSD View Post
    Hi Wolfie,

    A further update to our last post -We have identified an error with one of our shipping cost options, specifically international tracked shipping under 1kg -this applies to your recent order which we have also identified. Therefore you will receive an email from us regarding it at some time today.


    many thanks, GlobalFSD.
    Good. Because I really think that what was charged was a bit out of line for the small weight of product I ordered. I will post back here when I recieve that email and what (if any) resolution there was in it. I am as quick to praise as I am to complain.

    As I said, the purchase prices were reasonable and the service you are providing is a needed one for folks like me just getting started and needing to find samples to test with and learn what works and what doesn't without breaking the bank. The shipping...well, oof. I wanted tracking so I could see where it was and when it would arrive here.

    I also believe that your site dropped the shipping address too. I specified my work address (nobody home if it needed a signature) as a shipping address on your form. Yet my receipt emial from paypal says its shipping to my home address anyway. So, yall might want to look at that too.

    I get it that sometimes sites don't do quite what we want them to. Its how you respond to those issues and resolve them that really shows who you are.

    EDIT: Forgot to mention, PM sent with order # and further details needed to verify the order.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •