New Matter updates

[NewMatter]

Hi Feign,

If no Wi-Fi is available, the desktop app may be used to manually upload g-code via USB to your MOD-t. Our Customer Support team will have a guide on how to configure Cura to make g-code that will work on the MOD-t very shortly. Since you are what we would consider a power user and you may want to run your printer off-line, please contact customer support so they can help you get your MOD-t up and running with the latest firmware and software.

With regard to stopping a job: Pressing the front panel button while printing will pause the print job and move the carriage up. This process can be used when a job has failed for some reason before unplugging and plugging back in.

The accelerations are handled by the firmware. We plan to quickly improve and revise the firmware to make the accelerations more consistent.

Thank you for your support and your continued patience! We sincerely appreciate it.

[hsus]

Pressing the front panel button while printing will pause the print job and move the carriage up.

On a side note: Can this pausing feature be used to switch filament mid-print (and thus make dual color prints, as showcased on your instagram) ?

[NewMatter]

On a side note: Can this pausing feature be used to switch filament mid-print (and thus make dual color prints, as showcased on your instagram) ?

Pause and switch filaments is on the roadmap for the near future with a new firmware release. We've done that on MOD-t prototypes & previous firmware versions and they came out beautifully. See example here: https://instagram.com/p/68SpRPJOGY/ We're confident that we can get that feature implemented for our users.


Right now, the pause feature can be used to put something into the print mid-build or to just pause for some other reason.

[jamesarm97]

I cannot connect to wifi for some reason so pointers for that would be appreciated. I do not use Cura or Slicer so any settings that would help with Simplify3D would be appreciated. I can probably convert the Cura settings if you post the meat of what is needed.

[NewMatter]

I cannot connect to wifi for some reason so pointers for that would be appreciated.

Hi, we're sorry you're having some difficulty trying to connect to wi-fi. Can you please reach out to our customer support team? They'll be happy to walk you through the process. We have Live Chat available at http://support.newmatter.com or you can call us toll free at 1-866-949-8722. Thank you and we look forward to helping you out!

[jamesarm97]

I was logged in and pretty much had the chat going all day. It connected but now the problem was anytime I tried to send a print via the cloud it started the sending then after a minute or so would show disconnected online and would never finish the load. I go the local test file printed but really, really could use some offline slicing settings because the cloud isn't going to cut it all the time. I use Simplify3d and tried to use the start and end code from the local test gcode file and it went through the motions of loading the file, waiting for the button press, calibration then moved up and said the print was done. For some reason none of the code past calibration seemed to be executed but I verified the file looked just about like the sample except for the in-between code. It didn't even print the "purge line" which I had copied over. Slicer settings please.

Hi, we're sorry you're having some difficulty trying to connect to wi-fi. Can you please reach out to our customer support team? They'll be happy to walk you through the process. We have Live Chat available at http://support.newmatter.com or you can call us toll free at 1-866-949-8722. Thank you and we look forward to helping you out!

[curious aardvark]

good to see prompt responses.

I'm not sure that wanting to be free of a wifi signal constitutes being a 'power user'.
Could just be someone who wants to take their printer somewhere other than where they set it up.
Friends house, garage, workshop etc.

Sounds like something that ought to be optional during setup.

[JCrump]

good to see prompt responses.

I totally agree. I have heard from New Matter via this forum and email. Support has been excellent.

[drewdsu42]

I totally agree. I have heard from New Matter via this forum and email. Support has been excellent.

it really really is awesome.
my enclosure showed up cracked and the build plate got messed up by the extrude head.
they are sending me free replacements.

im thrilled

[Duck]

Still no user submitted videos on YouTube that I can find. Bummer, I'm really looking forward to seeing it print since New Matter haven't really released any "raw' videos just showing in detail how it looks/sounds.