and if there was someone wrong they normaly try to do her best ( onecase they send parts to a 500€ printer to the USA bec a board was defect thecost were extream but they did .

ANSWER:
I do not know if they sent any parts... If so good to them ... THIS IS THE POINT I REALIZE YOU ARE NOT JUST AN ENTHOUSIAST FOR 3D PRINTERS... I REALIZE YOU ARE WORKING THERE AND HAVE THIS FORUMS AS ANOTHER SOURCE OF MARKETING AND PROMOTING... Is that real? And how do you know about the part sent to a customer in US??

what show me that your knowledge for 3d printers is less is also:

ANSWER:
HAHAHAHAHAHAHAH WRONG AGAIN... I am owner of 6 SIX 3D PRINTERS and within amonth I am waiting for 1200mm x 1200mm x 850mm(H) costing some big money...