bought creality ender 6: covered in scratches, looks pre-used. is this normal

[curious aardvark]

I mean the orange arrows all over it are bloody annoying.
But at the end of the day, did you buy it to look at, or to make things with ?

If it works, great - if not, send it back.
It's a 3d printer not a work of art.

And it's from a company with exceptionally low quality standards (creality).

The chances are it's a return.
A lot of people in lockdown bought 3d printers, realised they weren't idiot proof or going to make them rich after all - and sent them back.
So negotiate for a discount - not sure 25% is reasonable, but if you can get it - go for it :-)

But at the moment, with semi conductors being in such short supply, if it works - keep it.
Working printers are going to just get rarer.
The next one might not work at all :-)