I am Here for the duration, you tell us what problems you are having an we will answer to the best of our knowledge to help you.
It may require me asking questions in return, fixing a 3D Printer is sometimes quite long and requires many post between the individuals.
Sometimes the party requesting the information gets side tracked, in one case the requesting party did not respond online for almost a year.
Then returning the forum got together and between all of us we helped the Party to resolve their 3D Printer problems.