Hi,There's another thread about this printer of mine in the "tips" section. Basically, debugging little challenges that have popped up along the way. They're supposed to be sending me a replacement part for a component that seems to not be working. The folks from Two Trees in China are being as helpful as then can be, so it's mostly a matter of working through the time change and language differences. The printer itself is really solidly built as far as I can tell.