Thanks Gigo! I don't think I'm doing everything right to answer you--this procedure just seems wrong, like I'm making a new post. But I'll try anyway! The lcd screen doesn't show Prepare, control, etc like it used to, and I can't find "print from card" as I used to. I want to print a quick, simple file.If I go from the Info screen to >Configure (scroll)> Initiate Media and press it, nothing happens. There is also "Media Released" which I didn't press.If I'm in Info>Configure(scroll)>Advanced Settings> Initialize EEPROM> gives a choice of cancel or initialize; if I select Initialize, nothing happens.If you can see this, I'll be very happy!