Cobblebot 3D Printer

[Binderbin]

Thanks Blackstar for the info I will be looking in to it this weekend. I also purchased all recommended upgrades and the astro print which is still in the box. I am a January backer and still have not received my final invoice. Which according to Cobblebot all invoice were supposed to be finished today

[nka]

It's not just that... I would have been frustrated (a lot), but would have turned the page and fixed the things myself, but they are threating customer with law and acting very badly IMO. I think they deserve there "own sauce" for not delivering what they promissed.

[Blackstar]

It's not just that... I would have been frustrated (a lot), but would have turned the page and fixed the things myself, but they are threating customer with law and acting very badly IMO. I think they deserve there "own sauce" for not delivering what they promissed.

Well, this is what I was told. First of all, everyone who is unhappy with either their product they have received, (or not not yet received), needs to file a complaint at the following links:

Federal Trade Comission - Web Complaint Form : https://www.ftccomplaintassistant.gov/#crnt&panel1-1
Texas State Attorney General - Web Complaint Form: https://www.texasattorneygeneral.gov...umer-complaint

From there, the AG will determine what they are going to do.

We also have an option to contact an attorney in Texas to see if they will do some sort of a class action lawsuit against CobbleBot. I am still researching this option myself, but obviously, the more people who get in on something like this, the more enticing something like this becomes for an attorney.

There is also the option to file a complaint with the internet fraud agency at http://www.ic3.gov/default.aspx

- Blackstar

[L3f7y]

Blackstar thanks for the posts.

[sioboop]

Blackstar,
What is the status of a potential lawsuit? I ordered a Beast and I have not received one piece of the device. All of my attempts to contact them thru Kickstarter and their website have gone un answered. I have received the third party software, that is all. Can you help?
Siobhan

[notthreatened]

Hi guys. I just wanted to let you know that I've been talking to attorneys in Texas, and working to build a case against Cobblebot and it's owners for deception, bait and switch tactics, among other things.

I can't promise I'll check both forums, but here is my original post: http://cobbleflop.cohesion3d.com/t/suing-cobbleblot/167

Please feel free to add to anything else that is not as promised, or received.

Thanks,
Paul

[Blackstar]

I'm supposedly receiving mine soon. We'll see what happens, but I'll be onboard with you. From what people who have received theirs have said, a lot of the promised stuff isn't showing up. This was my first thing I've ever backed, and so far I'm really disappointed with the nasty responses to my inquiries and everything. If everything they promised isn't lived up to, they deserve a lawsuit.

[toddlamp]

I am part of the Vanguard/Little Monster Kickstart project and they're at it again. The promo video and even the FAQs state that the unassembled Little Monster was going to fit and ship in a USPS Priority Mail Large flat rate box. The FAQ says "How Much Will Shipping Be? You can get a good estimate of what shipping costs for a Cobblebot Little Monster will be by going to usps.com and calculating the costs of a large flat rate box originating from the zip code 77377, USA." I live in Maryland; zip 20724. USPS says $17.90. What did CobbleBot end up wanting for shipping? $60. I thought this might make sense if they got the dimensions wrong and had to ship it in two packages or there was added insurance etc. so I inquired. I was baffled when they said that the shipping cost was business confidential information. And when I asked a follow-up question just to ask what carrier they were going to use....

ME: "Good morning. Can you please tell me what carrier and service my Little Monster will be shipped by? For example will this be sent via UPS, FedEx, USPS, etc.? Also can you please tell me what service for the specific carrier that will be used? For example UPS Ground, FedEx Home, USPS Priority Mail Express, USPS Parcel Post, etc.?"
CobbleBot: "I am afraid your account has been suspended for wrongfully and continuously accusing Cobblebot Inc. of wrongdoing as well as harassing the support team. This means that support personnel are no longer available to respond to help desk tickets from you. You will still receive help desk messages regarding the packaging and shipping of your Cobblebot 3D printer once your shipping invoice has been paid (like tracking numbers), but you will no longer receive responses to any inquiries submitted. Have a wonderful labor da

i have filed a complaint with the BBB and the Attorney General of Texas. During my Google searches I saw a Reddit post:

"Call Channel 2 in Houston and tell your Cobblebot story to the media at Click2Houston. Channel 2's consumer advocate wants to hear about your issues! Contact Tera at 713-222-2222. " (https://www.reddit.com/r/CobbleFlop/...bleflop_story/)

I went to their website and submitted an inquiry. Maybe I will call today to see what they want to know. It would be quite interesting if the media got involved. Might be worth looking into for others.

[Blackstar]

I just called Tera, and her direct number is 713-778-8947.

Blackstar

I am part of the Vanguard/Little Monster Kickstart project and they're at it again. The promo video and even the FAQs state that the unassembled Little Monster was going to fit and ship in a USPS Priority Mail Large flat rate box. The FAQ says "How Much Will Shipping Be? You can get a good estimate of what shipping costs for a Cobblebot Little Monster will be by going to usps.com and calculating the costs of a large flat rate box originating from the zip code 77377, USA." I live in Maryland; zip 20724. USPS says $17.90. What did CobbleBot end up wanting for shipping? $60. I thought this might make sense if they got the dimensions wrong and had to ship it in two packages or there was added insurance etc. so I inquired. I was baffled when they said that the shipping cost was business confidential information. And when I asked a follow-up question just to ask what carrier they were going to use....

ME: "Good morning. Can you please tell me what carrier and service my Little Monster will be shipped by? For example will this be sent via UPS, FedEx, USPS, etc.? Also can you please tell me what service for the specific carrier that will be used? For example UPS Ground, FedEx Home, USPS Priority Mail Express, USPS Parcel Post, etc.?"
CobbleBot: "I am afraid your account has been suspended for wrongfully and continuously accusing Cobblebot Inc. of wrongdoing as well as harassing the support team. This means that support personnel are no longer available to respond to help desk tickets from you. You will still receive help desk messages regarding the packaging and shipping of your Cobblebot 3D printer once your shipping invoice has been paid (like tracking numbers), but you will no longer receive responses to any inquiries submitted. Have a wonderful labor da

i have filed a complaint with the BBB and the Attorney General of Texas. During my Google searches I saw a Reddit post:

"Call Channel 2 in Houston and tell your Cobblebot story to the media at Click2Houston. Channel 2's consumer advocate wants to hear about your issues! Contact Tera at 713-222-2222. " (https://www.reddit.com/r/CobbleFlop/...bleflop_story/)

I went to their website and submitted an inquiry. Maybe I will call today to see what they want to know. It would be quite interesting if the media got involved. Might be worth looking into for others.

[ServiceXp]

No surprise with the outcome of this campaign.