Cobblebot 3D Printer

[nka]

Just participating with instant of threatening customer would have helped a lot. I'm sure someone would have come with instructions (so they dont even have to do it !!).

Can't wait from them to have all printer delivered to see them die and/or having a massive law sue again them !

[MiniMadRyan]

I wonder what their motive is at this point. Are they actively trying to commit fraud and use false legal claims to silence their users, and have no intention of delivering any printers? Though I haven't seen the build guide, releasing it would seem to imply they are still trying to deliver or at least produce printers, which if that's the case, why would they alienate their users with such heavy handed tactics.

Or is the product that bad, and they know it's that bad, but don't want to take the time to correct the issues that they just keep pushing ahead and use their 'legal' tactics to silence any reviews or comments about it...

[JeffBlack]

I would say they are trying to deliver something to try and avoid a lawsuit for non-delivery of goods.
I also believe that they are significantly overcharging for it especially on shipping where they are charging around double (or more) for some people.

But yes, it is quite a bad product.

In order to make it work you need to support the entire gantry system from one side, making it lean meaning it will be next to impossible (without additional items) to have good prints.
The attachment for the build plate is absolutely pathetic.
The bearings they have provided are horrible and are difficult to turn.
They have provided the wrong size shims/spacers so when tight the bearing assembly seizes, and for the idlers, they didn't have any shims so the bearing is pressed against the plate making it useless.
The electronics are substandard, with at least some being counterfeit arduinos, with at least one being DOA.
Numerous people have been getting A4988s instead of DRV8825 (numbers may be wrong).
People are also having issues with the stepper motors.

And they have modified their T&Cs to state that if electronics are broken, you need to fix them.

So I would say it is a very bad product.
They appear to want to make money and don't care how they go about doing it and seem to be quite happy to threaten their customers/others if they dare to point out their negative attributes.

[JeffRand]

I have had it with Jeremiah (CEO of Cobblebot). He just posted that people, like me, that have been shipped the wrong parts, will have to wait until the very end to receive the correct parts. I was backer #84 and in the October Super Early Bird group. And, because they screwed up and sent me the wrong part, I will have to wait until they have shipped all of the other parts to everyone else. When will that be? December?

This is the worst Kickstarter I have ever backed. They had me hooked with a fully assembled 3D printer for only $299. Then after the campaign ended, I was told that getting the fully assembled printer would cost me $225+ to get it shipped. So, I was forced to go with the "cheaper" shipping ($75) for a pile of parts. Then I'm told that I should get the "highly recommended" metal upgrades, so I pay an additional $160. Now it turns out that if I hadn't paid the extra $160 dollars, I would have received the same parts everyone else is receiving. And to top it off, because I didn't upgrade to the metal LCD enclosure, I'm now told that I won't receive anything to protect the electronics. I'll have to come up with something on my own. So, at this point I've sunk $535 into this and I still have no working printer. I'm still waiting for instructions and firmware, in addition to the fitting I need to connect the tubing to the hotend.

I really feel like I was deceived on so many levels. I wonder if that was the plan all along? This whole fiasco reminds me of bait and switch fraud. I'm so frustrated right now, I could scream. This has been a very costly lesson for me. I hope sharing my experience saves someone else from making this same mistake.

[wire10ga]

I really feel like I was deceived on so many levels. I wonder if that was the plan all along? This whole fiasco reminds me of bait and switch fraud. I'm so frustrated right now, I could scream. This has been a very costly lesson for me. I hope sharing my experience saves someone else from making this same mistake.

+1000
Right there with you. I feel it is a bait and switch on the kickstarter pledge. I even paid the extra $225 to get the assembled printer and they still sent me the kit. I sunk around $800 into this POS printer and still did not get what I was promised, and didn't get my $225 back. They said that I was because being mean to them (I asked when they would ship and if I should have my credit card reverse the charges ) and that did not want my business. Fine but give me my money back. Don't send me a KIT when I paid for an assembled unit. I really think it is cause they don't have a fully working printer or the software to run it. From what I see, they have no clue as to how to run a business unless it is trying to sue / scare their customers. Heck they don't even have a full set of instructions on how the build the stupid thing. I got burned, but I have learned one thing, stay away from any company who is run by ex lawyers. As the old saying goes " There is no honor among thieves!"

[mcw]

@JeffRand I feel for you, but starting from where you are now (and after all, that's where you are!) your best bet is to buy the Bowden fitting elsewhere and stop trying to get Cobblebot to behave in a reasonable manner.

BTW I can think of only one reason why they haven't released the firmware, and that's because they don't yet have a working non-prototype printer – i.e. even they can't build a working printer out of the bits they've sent you all. That would also explain why there is no evidence, at all – not a single photo or video – of a production cobblebot. It would also explain the lack of full build instructions. Note that this is my opinion – you are free to form your own.

[Blackstar]

The Attorney General of Texas was very interested in what they are doing. They did say they wouldn't do anything for one person. However, if a bunch of backers got together, they said they would be happy to look at a class action lawsuit against them for their shady practices.

Might be something to consider.

Blackstar

[nka]

The Attorney General of Texas was very interested in what they are doing. They did say they wouldn't do anything for one person. However, if a bunch of backers got together, they said they would be happy to look at a class action lawsuit against them for their shady practices.

Might be something to consider.

Blackstar

Where can I sign in as "interested" ?

I want :
1) The wheels that have been promised (they say on a video "extreme high quality part"), with proper bearing and/or washer - Those are not high quality at all... in fact, notthing is high quality.
2) My Arduino DOA (I had to use my own!)
3) LCD Plate that fit.
4) Maybe better stepper... mine seems weak as hell, can't ever move the printer correctly (my spare stepper from the delta is working right) - But this part might be my fault, i'll try with the Smootieboard later.
5) An actual design that work. There's no way this one could work right !

[Blackstar]

Where can I sign in as "interested" ?

I want :
1) The wheels that have been promised (they say on a video "extreme high quality part"), with proper bearing and/or washer - Those are not high quality at all... in fact, notthing is high quality.
2) My Arduino DOA (I had to use my own!)
3) LCD Plate that fit.
4) Maybe better stepper... mine seems weak as hell, can't ever move the printer correctly (my spare stepper from the delta is working right) - But this part might be my fault, i'll try with the Smootieboard later.
5) An actual design that work. There's no way this one could work right !

I'll get the details and post it here.
-Blackstar

[Hatter]

I'll get the details and post it here.
-Blackstar

I'm in as well, if the design had a chance to live up to what they promised, there wouldn't be a the need for this. As it stands, I'm not even convinced that I'll receive it, so I'm waiting, and once I receive my parts, I'm betting it will cost a couple hundred extra to fix the design.