Thanks for the response!

I have leveled the bed, and as near as I can tell the surface is stable (I've tried printing on a couple different tables)

I hadn't considered that it might be moving *too* slow, I may go back and try with some different settings. And I am printing with PLA and the fans are enabled.

Do you know how to reset to factory on this device? That is something I have been wanting to try but haven't found a guide on it just yet and I'm nervous about bricking the machine lol.