It was as I suspected a slicer issue. When I use the slicer that QIDI provides, no matter what support structure pattern I used, the end result was support material fuzed to model I was printing. I switched over to Simplify3D and the model w/ supports printed perfectly. Removal of the support material was easily removed.

I have to hand it to QIDI customer support. They emailed me back the same day, asked that I provide them with the .stl model I was trying to print, then they printed model in their lab, and sent me back pictures of their success (kinda printed crappy for them). I think they were using their QIDI slicer.


At the end of the day, got it to print, even sent the profile I used in Simplify3D. I really like this printer, like the customer service even more. Truly a class act.!!!