Good afternoon all.

Can anyone help me before i throw my Adventure 3 out the window?

I'm very new to the whole concept of 3D printing. I'm only learning via Youtube.

I have been using Google Sketch for my designs and when i export it and open it with the Flashforge software my image in not laying flat. It is hovering in the air. Can anyone tell me what i'm doing wrong?

Are there other software that i should be using?
Any tips or links to reading material would be appreciated.
Thank you.
BBB