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  1. 06-23-2014, 02:50 PM #4
    Peet@FFUSA
    Peet@FFUSA is offline
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    Quote Originally Posted by Geoff View Post
    I am waiting to hear back from Flashforge, if they keep up their support I'll buy one but right now they are not, so yeah we'll just wait a bit, they are coming down every day.
    Hi Geoff, did you contact our headquarter in China for support? If so, I'll relay your concerns over to them.

    Providing excellent after-sales support is one of the aspects that makes us stand out, but at the moment, it seems like we're not meeting the expectations of our customers. However, we will continue to work hard to exceed your expectations

    Peter


    Edit:

    Geoff, just read this thread so i'm assuming this is the issue you contacted our HQ about. I have sent them an e-mail regarding this.
    Last edited by Peet@FFUSA; 06-23-2014 at 03:02 PM.
    Need immediate assistance? Please give us a call at toll-free 1.855.243.9838 / international: 1.626.322.3855 M-F 9:00am - 5:00pm PST | E-mail: supports@flashforge-usa.com | FlashForge YouTube Channel
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